The Hollister Road Company

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The Hollister Road Company.
221 Baker Rd F4
Houston, Texas 77094
713-937-0387   Info@thoroco.com

Shipping.

221 Baker Rd
Unit F4
Houston Texas 77094

 

Sales Policy:

 

Large and heavy items:
Ask for shipping cost on heavy or over sized items prior to bidding or buying the item. When asking for a shipping quote I need your city, state, zip code and if it’s a residence or business. Also it may be cheaper for you to pick up the item at the truck freight terminal so state terminal pickup or address delivery. We will need a contact number for final arrangements after the sale for truck delivery. 

Return Policy:

NEW Products must be returned in NEW condition unused resalable condition. Boxes, packing materials, wrappers, cartons, instruction manuals and products must be in their ORIGINAL condition without markings, tape, folds or defacing. Products returned in other than new condition will be subject to a 15% minimum restocking fee. Products returned in damaged or unacceptable condition will be returned to the customer without exchange or refund. Condition will be assessed at the discretion of The Hollister Road Company (THOROCO). Blown fuses, breakers and relays are not returnable burned up electrical and electronics are not returnable..

Fan switches are not returnable once installed.

 

USED Most used parts are 40 years old or older so you must inspect them carefully prior to use. Items are “as-is” and are only returnable if it specifically states “Returnable”. For used items you are encouraged to ask as many questions as needed to get the description of the items you are bidding on. You should also ask for extra pictures for items or areas of concern. There is no warranty expressed or implied on used items. The end user makes the determination on condition for a particular use assume all liabilities.

Returns that will not accepted and will be returned to you:

Greasy boxes or parts, carburetors, fuel pumps or fuel devices with gas in them. It is hazardous to ship with gasoline still in them. Transmissions, gear boxes, rear ends not drained and cleaned of outside oils and grease.

All returns must be accompanied with a Return Merchandise Authorization (RMA). You may request an RMA by emailing info@thoroco.com once granted you must ship prepaid with a tracking number.

Shipping Charges:

Shipping charges are not refundable and buyer must Pre-Pay return shipping. No “COD” or “Freight Collect” will be accepted.

Shipping to Canada TARIFF INFORMATION

IMPORT TAX: There is a 6 percent goods and services tax (GST) applied on FOB + duty when importing to Canada. The duty for this Relay Kit is found under section 8536.41 20 00 of the Canadian Customs Schedule - It is 2.5%

Commercial shipments to the Eastern provinces of New Brunswick, Newfoundland, and Nova Scotia are subject to an additional 8 percent provincial tax. Quebec and Ontario collect the 8 percent provincial tax however on personal shipments (not on commercial shipments). All Canadian taxes are applied on FOB.


Example:
The item Cost $24.95 USD
Shipping USPS $12.90
Taxes to ship to Canada are GST+Duty+Provincial (if taxed)
$24.95 Item Cost
$12.90 Shipping Cost
$1.50 GST
$0.62 Duty
$1.99 Provincial Tax
__________________
$41.96 Total cost


GST, Duty, and Provincial Taxes are collected on delivery to you and you do NOT pay it to The Hollister Road Company and we do NOT include it in the transaction.

FOB (freight on board) . A term used in shipping to refer to the place where the buyer becomes responsible for the shipment and the shipping charges. Example: If the buyer lives in Nova Scotia and buys a product FOB Houston, TX, the buyer must pay the shipping charges from Houston Texas to Nova Scotia and is responsible for seeing that it is properly insured during that shipment.

Warranty:

THOROCO only warrants products it manufactures from defects for a period of 90 days and does not warrant other manufacturer’s products. There is no warranty for miss use or miss application or modification of any product it sells and buyer will hold THOROCO harmless for any injury or damage caused by any product it sells.

Warranty claims for other than THOROCO products must be resolved with that products manufacturer. THOROCO will assist in resolving any issues with any product it sells; buyer will hold THOROCO harmless if no resolution is reached with the original manufacturer.

There is no warranty expressed or implied on used items they are sold "AS-IS". The end user makes the determination on condition for a particular purpose and use and assumes all liabilities.

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